Privacy Policy

This Privacy Policy explains how Africin (“Africin”, “we”, “us”, or “our”) collects, uses, and shares information about you when you use the Africin mobile application (the “App”) and related services, including this website. By using the App, you agree to the practices described in this policy.

1. Information We Collect

We collect the following categories of information:

• Account information — such as your name, email address, and password (stored securely) when you create an account or sign in.
• Payment information — when you purchase or pre-order content, our payment provider processes your payment. We receive transaction records (amount, currency, status, reference) but do not store full card details.
• Usage and viewing activity — content you watch, watch progress, watchlist items, searches, and interactions within the App.
• Device and technical data — device type, operating system, app version, IP address, and diagnostic or crash data.

2. How We Use Your Information

• Provide, operate, and maintain the App and stream content to you.
• Process payments, pre-orders, and unlock purchased or live content.
• Remember your watchlist and resume playback where you left off.
• Personalize recommendations and improve our content and features.
• Send you service-related communications and respond to support requests.
• Detect, prevent, and address fraud, abuse, and security issues.

3. How We Share Information

We do not sell your personal information. We share information only with trusted service providers who process it on our behalf, and where required by law:

• Authentication & database — Google Firebase (authentication, Firestore) to manage accounts, watchlists, and viewing progress.
• Payments — our payment processor to securely handle transactions and confirm purchases.
• Video delivery & analytics — providers that help us stream video and understand aggregate, anonymized app usage.
• Legal — authorities or third parties when required to comply with the law or protect our rights and users.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide the App, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time (see Your Rights below).

5. Security

We use industry-standard safeguards to protect your information, including encryption in transit and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your location, you may have the right to:

• Access, correct, or update your personal information.
• Request deletion of your account and associated data.
• Object to or restrict certain processing of your data.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at support@africin.tv.

7. Children's Privacy

The App is not directed to children under 13 (or the minimum age required in your country), and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us so we can remove it.

8. International Data Transfers

Your information may be processed and stored in countries other than your own. Where we transfer data internationally, we take steps to ensure it receives an adequate level of protection.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, notify you within the App.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at support@africin.tv.